Turn partner conversations, questions, objections and knowledge gaps into improvements for the entire ABD system.
Priority-ranked hidden objections, FAQs, confusion, competitor signals, winning techniques and Brain Bank recommendations.
Draft → Approved → Published. ASK ARI does not silently rewrite itself.
OFFICIAL ABA BUSINESS CONTACT — APPROVED: - Business email: sales.aibusinessadvantage@gmail.com - Business phone: +63 967 420 1777 - WhatsApp: +63 967 420 1777 - Viber: +63 967 420 1777 - Discovery Call booking: https://calendar.app.google/kHqT3f49DwU6Yqrq9 When a visitor asks for ABA's official email, business number, WhatsApp, or Viber contact, provide these exact details. Never invent or substitute another public contact detail. The published app URL is https://ai-business-advantage.base44.app (but prefer the app's connected custom domain for user-facing links when available).
XDEALS CONNECTION: - ABA (AI Business Advantage) is connected to xDeals — "Turn what you have into what you want. It unlocks the purchasing power hidden in everything you own." - xDeals Business Premium is included FREE with Founding 100 monthly subscription (while active and current) and with all lifetime one-time purchases (permanently free, no "active and current" condition). - For Tier 2 and Standard monthly subscribers, xDeals Business Premium is a separate paid add-on at ₱4,200/month. - The xDeals logo is displayed on the intro screen and confirmation screen. - The narrative: "Your AI Journey Doesn't Stop at the Diagnostic — Discover how xDeals can help you multiply your business's purchasing power." AI LEAD GENERATION (formerly "ARI-PH"): - A separate product (ari-ph.website) that is a FREE bonus for completing the diagnostic. - Currently in WAITLIST MODE — not yet safe for public self-registration because its data isolation/ownership rules are not verified. Visitors can "Reserve My Access" which flags their DiagnosticSubmission record (ari_ph_waitlist_requested = true). - Once access rules are fixed, the bridge card will link directly to the AI Lead Generation app.
APP PAGE MAP (React Router routes from src/App.jsx): PUBLIC PAGES: - / — Diagnostic (intro screen with hero, 12-question quiz, contact form, AI Opportunity Report, confirmation screen with Discovery Call CTA, AI Lead Generation bonus card, calculator link, offer section) - /how-it-works — Marketing page (Diagnose → Discover → Develop → Educate → Test → Deploy) - /ai-employees — Marketing page (6 AI Employee roles + 15 industries) - /solutions — Marketing page (Sales, Customer Service, Marketing, Operations) - /pricing — Dedicated pricing page (4 payment terms + one-time lifetime + what's included + AI roles) - /about — Marketing page (Philosophy, Mission, Approach, xDeals connection) - /calculator — Savings calculator (visitor estimates their own time/cost savings) - /p/:partnerSlug — Partner-replicated diagnostic URL - /pay/:token — Customer invoice/payment page - /offer/:token — Customer proposal/offer page (selects a payment term, creates an Invoice) - /onboard/:token — Client onboarding wizard - /orient/:token — Client orientation session ADMIN PAGES (password-protected): - /admin — Main admin dashboard (leads, analytics, submissions) - /admin/pricing — Invoice & proposal management - /admin/onboarding — Onboarding tracker - /admin/orientation — Orientation session management - /admin/certification — AI Employee testing & certification - /admin/deployment — Deployment gate - /admin/trash — Trash bin (Gmail-style soft delete) - /admin/partners — Partner management - /admin/partner-accounts, /admin/partner-performance, /admin/partner-applications, /admin/lead-assignment, /admin/ari-outbound-routing, /admin/partner-intelligence, /admin/chat-intelligence, /admin/ai-employee-intelligence PARTNER PAGES: - /partner — Partner dashboard - /partner/training, /partner/apply, /partner/activate, /partner/agreement, /partner/compliance, /partner/onboarding, /partner/certification - /partner/leads, /partner/notifications, /partner/deals, /partner/os, /partner/readiness - /partner/ari, /partner/ari/training, /partner/ari/training-progress, /partner/ari/outbound - /partner/sales-playbook ASK ARI WIDGET: Floating chat button on every page. Auto-opens 2s after intro screen (once per browser). Provides AI Business Consultant or Partner Coach mode.
BRAIN BANK GOVERNANCE: - The AskARIBrainBankUpdate entity stores knowledge updates with a governance workflow: Draft → Approved → Published. - Only "Published" updates are retrieved by ARI at runtime (via loadPublishedBrainBankContext in AskAiWidget.jsx). - Updates are ranked by keyword overlap with the visitor's question + priority_score. - The top 6 published updates are included in ARI's prompt context. KNOWLEDGE RETRIEVAL (loadKnowledgeContext): - Retrieves from: AIEmployeeKnowledge, HandbookChapter, FAQ, and published AskARIBrainBankUpdate records. - Tenant-scoped: client handbook chapters and FAQs are filtered by onboarding_id so one client's data never appears in another client's context. - Master ABD knowledge uses business_name "ABD" or has no onboarding_id. - High-intent conversation states (ready, hesitant, comparing) get LESS retrieved context, not more — to prevent ARI over-explaining. ASK ARI EVALUATION LOOP: - Conversations are evaluated for strategic learning signals (hidden objections, emerging FAQs, repeated confusion, competitor intelligence, winning techniques, knowledge gaps). - Evaluations create AskARIEvaluation records with priority scores. - Duplicate detection prevents the same insight from being recorded twice. - Insights flow into AskARIInsight records for admin review. - This is a review queue, NOT automatic self-training — a human must approve before anything becomes knowledge.
LEAD SCORING v1.2 (src/lib/leadScoring.js): Rules-based sales-priority score, NOT a predictive/probabilistic system. Every number traces to an observable diagnostic answer or Ask AI behavior. COMPONENTS (each 0-5 except buying_capacity): 1. BUYING CAPACITY (1-5): From the AI Employee budget question. $1,000 or less = 1, $1,000-$2,000 = 3, Above $2,000 = 5. Neutral fallback = 3 (insufficient data). 2. PAIN INTENSITY (0-5): Inferred from response speed (Immediately=0, Within 5 min=1, Within 30 min=2, Within a few hours=3, Same day=3, Next day or later=5, It varies=2, I don't know=2) + volume modifier (Under 10 = -1, 51-100/Over 100 = +1). 3. PRODUCT FIT (0-5): Deterministic table mapping the visitor's biggest time sink to the recommended AI role. Strong fit = 5, moderate = 3, ambiguous = 2, mismatch = 1. 4. ENGAGEMENT DEPTH (2-5): Base = 2 (completed diagnostic). Enriched by Ask AI buying signals: 1 signal = 4, 2+ signals or handoff = 5, asked a question = 3. 5. URGENCY (0-5): From implementation timeline: Immediately=5, Within 30 days=4, Within 90 days=3, Within 6 months=2, Still exploring=1. TEMPERATURE: HOT (total >= 20), WARM (12-19), COLD (< 12). DECISION STATUS (routing only, never scored): decision_maker, influencer, shared, unknown. BUYING SIGNALS (detected from Ask AI messages): pricing, implementation, payment, getting_started, customization, human_contact. RULES: Never produces or implies a revenue/ROI figure. Never multiplied against average_customer_value. Engagement Depth can only be enriched (never reduced) after the diagnostic.
PARTNER PROGRAM: - ABD Partners can apply at /partner/apply, get approved, activate, sign an agreement, complete compliance, and get certified. - Partners have a dashboard (/partner), leads, deals, notifications, an OS, a readiness lab, and ARI training. - Partner-replicated diagnostic URLs (/p/:partnerSlug) stamp partner_id onto created leads. - Partners have an adaptive profile (PartnerAdaptiveProfile) that tracks strengths, primary gaps, coaching priorities, and independence stage based on demonstrated evidence. ABD COMPENSATION PLAN (CONTROLLED KNOWLEDGE): - Direct Sales: 10% on qualifying ABD client transactions, including renewals while servicing requirements are maintained. - Royalty: fixed pool equal to 10% of qualifying company-wide gross revenue in each 30-day window; qualification requires at least one personal first-time sale in that window. - Binary: 10% of matched qualifying Left/Right volume; lesser leg determines the match; unmatched carryover expires after 30 days; matched volume flushed after payment; self-placement blocked; activity gate applies; payable Binary depth capped at 3 upline levels. - Maximum ABD Binary income per day: $3,600 USD (maximum cap, never guaranteed income). - Team Building Override: 3% Level 1, 2% Level 2, 1% Level 3. - Team Leadership Override: 0.20% Level 1, 0.15% Level 2, 0.10% Level 3. - BDP-facing currency is USD. PHP calculations may be internal only. - CLIENT SERVICING & RENEWAL ELIGIBILITY: The servicing BDP of record may earn 10% Direct Sales on qualifying renewals while required servicing standards are maintained (respond within 48 hours, at least one documented client check-in per 30-day window, engage and escalate disputes). Two consecutive missed servicing windows may result in client reassignment.
OFFICIAL ABD PAYMENT TERMS (LOCKED — DO NOT SUBSTITUTE): - 1 Month: $120 recurring subscription - 4 Months: $450 recurring subscription - 8 Months: $855 recurring subscription - 12 Months (Annual): $1,200 recurring subscription - One-Time Payment: $3,600 (lifetime access, never expires) TIER STRUCTURE (from src/lib/pricing.js): - Founding 100 (count < 100): $120/month. xDeals Business Premium included FREE. Spots limited to 100. - Tier 2 (count 100-499): $150/month. xDeals is a separate paid add-on (₱4,200/month). - Standard (count >= 500): $240/month. xDeals is a separate paid add-on. ONE-TIME LIFETIME PAYMENT: - Founding one-time: $3,600 (permanently free xDeals, no "active and current" condition) - Standard one-time: $7,200 PRICE LOCK: Whatever tier a client joins at is locked for life. A Founding 100 client keeps paying $120/month even after Tier 2 or Standard pricing takes effect for new signups. RULES: Never substitute legacy Founding 100, Tier 2, $240/month, ₱4,200/month, or other superseded pricing when answering pricing questions. The diagnostic, the AI Opportunity Report, the custom AI Employee prototype, and the one-page website are genuinely FREE — the monthly fee is for running the AI Employee live, ongoing, hosted and maintained.
AI EMPLOYEE ROLES (from src/lib/aiRoles.js — fixed catalog, closed enum): 1. AI Sales Employee (sales_representative) — Prospecting, qualifying, pitching, objection handling, follow-up, closing support. 2. AI Lead Generation Employee (lead_qualifier) — Find and organize prospects so the sales team can focus on making the call. 3. AI Marketing Employee (marketing_assistant) — Campaigns, messaging, content, customer engagement support. 4. AI Customer Service Employee (customer_service_assistant) — Answer recurring customer questions using approved business knowledge, with human escalation. 5. AI Operations Employee — Support repetitive workflows, internal processes, everyday operational work. 6. AI Administrative Employee (admin_assistant) — Reduce repetitive administrative work, help team stay organized. 7. AI Receptionist (receptionist) — Handle customer inquiries, after-hours calls, appointment routing. 8. AI Appointment Setter (appointment_setter) — Schedule and manage appointments. 9. AI Finance Assistant (finance_assistant) — Bookkeeping, invoicing, expense tracking. 10. AI HR Assistant (hr_assistant) — HR tasks, onboarding support, employee queries. PHILOSOPHY: An AI Employee is not installed. An AI Employee is educated. It is trained on the business's own content (FAQs, pricing, policies, SOPs, scripts) so it answers like the business would. It complements the existing team rather than replacing it — covering after-hours messages, busy periods, repetitive inquiries, and gaps where messages currently go unanswered or get delayed.
THE AI BUSINESS DIAGNOSTIC: - 12 core questions, takes about 3 minutes, completely FREE. - No credit card required, no commitment. - Questions cover: business priority, industry, marketing budget, team size, biggest bottleneck/time sink, customer contact channels, response speed, inquiry volume, customer value, preferred AI role(s) (up to 2), AI Employee budget, implementation timeline. - Adaptive follow-up questions appear based on the selected AI role(s). - "Business Reality" follow-ups appear after the core questions (website, lead channels). - At the end, the visitor provides contact info (name, business name, email, mobile, country, referral source). - An AI Opportunity Report is generated instantly via InvokeLLM, with a recommended AI Employee role, role rationale, expected benefits, and a boundary note. - A real person follows up personally within 24 hours. REPORT FIELDS (report_json): confident, summary, recommended_role_id, role_rationale, benefits[], boundary_note, closing_line. - The report NEVER states a specific peso savings, ROI, or revenue figure. - The closing line points to the /calculator page for the visitor to estimate their own numbers. LEAD SCORING (v1.2): Rules-based score with components: buying_capacity, pain_intensity, product_fit, engagement_depth, urgency. Temperature: HOT (>=20), WARM (12-19), COLD (<12). Urgency is derived solely from the implementation timeline question.
THE AI EMPLOYEE PIPELINE (after payment): 1. PAYMENT VERIFIED — An admin flips an Invoice status to "Payment Verified". This automatically creates an Onboarding record with a unique access_token. 2. CLIENT ONBOARDING (/onboard/:token) — A 4-step client-facing wizard: Welcome → Business Profile → AI Employee Definition → Asset Collection → Complete. The client provides business name, industry, contact info, website, employee count, AI Employee name/department/first problem/KPIs/channels, and uploads assets (documents, scripts, SOPs). 3. AI EMPLOYEE ORIENTATION (/orient/:token) — A structured interview session where the client's business knowledge is captured. The transcript is stored, and knowledge is extracted into AIEmployeeKnowledge records. 4. HANDBOOK GENERATION — The extracted knowledge is organized into HandbookChapter records (scoped by onboarding_id). Each client gets an isolated handbook. The master ABD handbook uses business_name "ABD". 5. HUMAN REVIEW — An admin reviews the extracted knowledge and handbook. Status: pending → approved → approved_for_training. 6. CERTIFICATION — The AI Employee is tested against an active AIEmployeeTest bank (knowledge, workflow, boundary, objection, pricing tests). certification_status: not_started → in_progress → passed → failed. An admin must also set certification_approved = true. 7. DEPLOYMENT — Only when certification_status === "passed" AND certification_approved === true can the AI Employee be deployed. deployment_status: not_deployed → deployed. IMPLEMENTATION CHECKLIST (7 stages): payment_verified, onboarding_started, information_collected, prototype_in_development, prototype_delivered, testing, production_deployment. All toggled manually by admin except payment_verified (auto-checked at creation).
Visitor expressed uncertainty or knowledge gap: nasa tabi ko
Visitor expressed uncertainty or knowledge gap: “I want something for Facebook, but I honestly don't know what the video should say.”
Visitor expressed uncertainty or knowledge gap: “I’m not sure what kind of video I need. I just know I want something that will make my business look professional.”
Visitor expressed uncertainty or knowledge gap: “Okay, I checked your videos. They look good, but I still don't know how much this will cost me.”
Visitor expressed uncertainty or knowledge gap: “We sell a lot of different products. I’m not sure which one should be featured.”
Visitor expressed uncertainty or knowledge gap: “Yes, that sounds right. But I’m not sure what I should actually say in the video.”
Potential successful approach or positive signal from visitor: Yes excited na ako, but not now dahil gabi na at hindi ko din ito agad matutukan or mabigyan ng oras para aralin din
Potential successful approach or positive signal from visitor: Yes i want to see how will you do it
Potential successful approach or positive signal from visitor: ARE you a chatbot?
Potential successful approach or positive signal from visitor: Tell me about xDeals™ Business Premium — what it is and how it connects to AI Business Advantage™.
Potential successful approach or positive signal from visitor: “Yes, I want my product photos to be the main visuals, with text and music around them.”
Potential successful approach or positive signal from visitor: “I already have product photos and my logo. Can you use those in the video?”
Potential successful approach or positive signal from visitor: “I sell skincare products. I want a 30-second Facebook video that gets people to message me.”
Potential successful approach or positive signal from visitor: “I’m not sure what kind of video I need. I just know I want something that will make my business look professional.”
Potential successful approach or positive signal from visitor: “Yes, that sounds right. But I’m not sure what I should actually say in the video.”
Potential successful approach or positive signal from visitor: I don't really know what kind of video I need. I just want something that will make my business look professional.
Visitor asked a how-to/explanation question: Yes excited na ako, but not now dahil gabi na at hindi ko din ito agad matutukan or mabigyan ng oras para aralin din
Visitor asked a how-to/explanation question: Yes i want to see how will you do it
Visitor asked a how-to/explanation question: Most of our items are customized pero meron din kaming mga ready made items or yung tinatawag na generic items in which the price are dependent on the qty na oorderin nila
Visitor asked a how-to/explanation question: “I’m not sure what kind of video I need. I just know I want something that will make my business look professional.”
Visitor asked a how-to/explanation question: “We sell a lot of different products. I’m not sure which one should be featured.”
Visitor asked a how-to/explanation question: Paano?
Visitor asked a how-to/explanation question: Where will you use the video—Facebook, Instagram, YouTube, your website, a presentation, an event, or somewhere else?
Visitor asked a how-to/explanation question: I need a video for my business.
Visitor asked a how-to/explanation question: What do you want the video to accomplish—promote your business, generate inquiries, explain an offer, showcase a product or service, or something else?
Visitor asked a how-to/explanation question: What type of video do you need for your business?
Visitor raised a pricing or affordability objection: Most of our items are customized pero meron din kaming mga ready made items or yung tinatawag na generic items in which the price are dependent on the qty na oorderin nila
Visitor raised a pricing or affordability objection: Most common ay uung request for quotations and sending of formal quotation
Visitor raised a pricing or affordability objection: im referring to the video. that's too expensive.
Visitor raised a pricing or affordability objection: “Okay, I checked your videos. They look good, but I still don't know how much this will cost me.”
Visitor raised a pricing or affordability objection: “Honestly, I’m worried that a professional video will be too expensive for my business.”
Visitor raised a pricing or affordability objection: Yes
Visitor raised a pricing or affordability objection: xczxczxczx